If you have not used your card in more than 6 years, you can cash out your balance by contacting Card Services.
Features of Cash Passport
10 currencies, locked in rates
Lock in exchange rates each time you load and reload. Load up to 10 different currencies on one card: NZD, AUD, EUR, USD, GBP, JPY, CAD, HKD, SGD and AED.
Stay in control
Manage and track your Cash Passport on the go via your mobile, tablet, laptop or PC. Login to 'My Account' and stay in control of your travel money.
Accepted at millions of locations, worldwide
Use your Cash Passport like you would a credit or debit card, except with your own prepaid funds. In-store, online or to withdraw local currency at ATMs.
Today's exchange rates for direct currency loads*
Stay in control, outsmart travel money.
Cash Passport Platinum is a prepaid, reloadable travel money card, packed with features.
Running low on travel money?
Cash Passport Platinum is reloadable, allowing you to top-up any of your currencies, anywhere, anytime.
You can reload online in three ways:
- Transfer funds from Debit Card (instant)
- Bank transfer (1 business day)
- Bill Payment (up to 2 business days)
If you purchase your card in-store, you can reload in-person at your original place of purchase.
Keep track of your travel money
You can use your mobile, tablet, laptop or PC to login to 'My Account' and stay in control of your travel money.
Register for 'My Account', so you can:
- Track your spending
- Reload your card
- Transfer between currencies
- Retrieve your PIN number
- Suspend your card temporarily
- Cash out your remaining balance
You can also download the Cash Passport mobile app, available for iOS and Android devices.
Stop lining up, start experiencing more
Enjoy the freedom of ultra-fast contactless payments, with Tap & Go at retail stores, restaurants, convenience stores and more.
Wherever you see the universal contactless symbol, your Cash Passport Platinum is ready to go.
Traveling to London? You can even use your Cash Passport Platinum to tap on and off the London Tube, never having to line up again.
Travel with confidence
Spend securely as your Cash Passport Platinum is protected by CHIP and PIN.
Cash Passport Platinum is secured by Mastercard Zero Liability protecting you against unauthorised and fraudulent transactions, should your card ever be reported lost or stolen.
Looking for a back-up card for safe keeping? Too easy, simply purchase an additional card when ordering online.
We're here to help
We're only a call or email away at all times. Our global assistance team will help you if your card is lost, stolen or damaged.
We can replace your card quickly or provide you with access to emergency cash, so you can keep enjoying your holiday.
Need further help?
Cash Passport™ app
The Cash Passport app makes managing your travel money faster, easier and even more secure.
Secure and easy access with Touch ID
Get fast and easy access to your Cash Passport app by using Touch ID. The new fingerprint recognition feature operates using highly secure biometrics and is an easy alternative to using your online password. Even lock or unlock a misplaced card for added protection.
Track your activity on the go
Be smart about your money. Monitor all of your activity, whether you’re reloading or transferring funds, it’s all accounted for here in one simple, secure place allowing you to stay up to date with transactions and card spending. Plus includes integrated support screen for frequently asked questions.
Move between currencies
Move money between your currencies with just a couple of taps – it’s that simple! Quickly move money between 10 currencies, including EUR, USD, SGD, CAD and GBP and spend more time enjoying your holiday.